Cipolla Caffé — coffee roastery in Banská Bystrica, Slovakia
Prep & Accessories · Barista accessories

Joe Frex service & care.

Tools for a precise espresso ritual

Joe Frex is a German brand of barista accessories — tampers, tamping mats, cleaning products, and the small things that make espresso preparation precise and clean. It's exactly these details that separate good coffee from great. We add them to every installation and to our Barista Academy.

What we do for you

Joe Frex service from a roastery that works on these machines every day.

01

Tamper & accessory sales

02

Machine cleaning products

03

Barista equipment

FAQ

What people ask about Joe Frex service.

Do you service Joe Frex outside of warranty?

Yes. We provide post-warranty service, regular maintenance, and repairs of Joe Frex equipment — we respond to every request within 24 hours and service machines across all of Slovakia.

Can you source spare parts for Joe Frex?

Yes, we routinely source spare parts; some are available directly in our e-shop in the Spare Parts section. If you can’t find a part, send us your machine model and we’ll check availability.

How do I book a service?

Fill in the service form or call +421 907 979 754. We’ll get back to you within 24 hours with a price estimate and a timeframe — nothing is done without your approval.

Book service

Report an issue with your Joe Frex.

Tell us the model and describe the problem — we’ll get back to you within 24 hours with a price estimate and a timeframe. Hospitality businesses get priority service.

Service Line

+421 907 979 754

Mon–Fri 8:00 AM–4:00 PM

We’ll get back to you within 24 hours. Diagnosis → price estimate → repair only after you approve.